Return & Exchange Policy

We want you to love your jewelry! All items are carefully checked before dispatch to ensure that your item is in excellent condition. If you're still not completely satisfied, please review our return and exchange guidelines below:

• Return Period: Items can be returned or exchanged only within 7 days of delivery. After 7 days, return is not acceptable.
• Condition: Jewelry must be unworn, undamaged, and in original packaging.
• Non-Returnable Items: Personalized, custom-made, and sale items are final sale and cannot be returned or exchanged.
• Return Shipping: Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
• Refunds: Refunds are issued to the original payment method within 7 business days of receiving the returned item.
• Exchanges: For exchanges, please contact us to check availability and reserve your replacement piece.

For any questions, please contact our support team at gildedgrace786@gmail.com or on WhatsApp.